Virtual Tour Online Wiki
How Do I Begin
Visit Virtual Tour Online
Yes, we have developed our virtual tour service to be compatible with estate agent software and property portals.
Yes, many of our customers are creating virtual tours with our service and linking them on rightmove.co.uk. Rightmove supports links to external virtual tours. You can either use one virtual tour link per property or provide multiple links for each of the scenes and slideshows you create.
Generally, the best approach is to capture your panoramic scene from the corner of a room, enabling you to capture as much of the scene as possible, with as little panning as is needed. Try to avoid having objects close to the camera. We have compiled some additional information on our Using the System page.
You may be using an older web browser. Internet Explorer 10, Google Chrome, Firefox and Safari all support resizing your photos before they are uploaded to our service, significantly reducing the upload time. If you are using Internet Explorer 9 or below and Microsoft Windows and cannot change your browser you can download our Photograph Resizing Tool which resizes your photos down to the appropriate size for our service. The resulting smaller image sizes are much faster to upload. We'd recommend upgrading your browser - Google Chrome is our favourite.
This is because your web browser has stored the virtual tour online scene/slideshow in your local cache. Please force the browser to refresh the page from the source rather than use the cache store, or research emptying the cache for the browser you are using. For example, if you are using Microsoft Internet Explorer, please try the following:
Yes. When publishing your tour from the super-fast tour publisher or from the mobile web-app, use the drag icon to drag-and-drop the scenes into the order you require prior to publishing the tour. After publication or from the account centre go to the manage scenes page for the tour and alter the order from there in the same way. Remember to click on the Submit button to reflect any changes made to the tour.
Your virtual tour scenes/slideshows/tours will remain online for as long as you maintain a subscription.
This is a security feature. If, after logging in, you are inactive on our website for a period of one hour, you will automatically be logged out.
You can have an unlimited number of scenes and slideshows in a tour. A scrollbar facilitates access to a longer list on the right hand side. For ease of use however for the viewing user, we suggest you limit the number of scenes so that the scrollbar does not show. This is approximately 12 or 13 scenes.
Yes, you only need to upload your completed image and it will be displayed using our standard tour/scene viewer. No stitching will be performed. The image must be in rectilinear format - this looks like a standard camera image, except it is wider.
Yes you can. To add your company logo to the Tours:
Yes you can. To turn on or off Tour names on the published Tours:
If you require further help please e-mail email@example.com.